Evidence Feedback Loop
Help the system learn by uploading your completed dispute files. The evidence you provide will be used to generate better suggestions for future disputes.
1Upload Completed Files
Drop your completed XLSX file here
or click to browse
How it works
- Download dispute XLSX from the main tool
- Add your evidence in the "Additional Evidence" column
- Upload the completed file here to teach the system
- Future disputes will suggest similar evidence patterns
2Knowledge Base
How Evidence Learning Works
1
Pattern Recognition
Evidence is grouped by dispute characteristics (geo-fence status, POD, delivery type, etc.)
2
Template Building
Similar evidence is consolidated into reusable templates that can be suggested for matching disputes
3
Continuous Learning
More uploads mean better suggestions. The system improves with every completed file you share
Pattern Key Examples
| Dispute Type | Pattern Key | Meaning |
|---|---|---|
| Concession | concession:in_geo:has_pod:attended | In geo-fence, has POD, attended delivery |
| Feedback | feedback:wrong_address | Wrong address feedback type |
| RTS | rts:object_missing:high | Object missing code, high confidence |